Privacy Policy

Skynest Realtors

Skynest Realtors (“the Owner”, “we”, “our”, or “us”) is committed to protecting your privacy and ensuring that your Personal Data is handled in a safe and responsible manner.

This Privacy Policy explains how we collect, use, process, store, and protect your Personal Data when you use the Skynest Realtors website and related services.

1. Information About Personal Data

To receive information about your Personal Data, the purposes of processing, and the parties with whom your Data may be shared, please contact Skynest Realtors through the contact details provided on our website.

2. Types of Data Collected

Skynest Realtors may collect the following categories of Personal Data:

• Full name

• Email address

• Phone number

• Property preferences and requirements

• Company name (if applicable)

• Employment information (for job applicants)

• Any information submitted via contact forms

• Usage Data (IP address, browser type, device information, pages visited, interaction data)

Complete details about each type of Personal Data collected are provided within this Privacy Policy or through specific notices displayed before Data collection.

Personal Data may be:

• Freely provided by the User (e.g., inquiry forms, booking appointments, job applications), or

• Collected automatically when using the Website (Usage Data).

Unless stated otherwise, all requested Data is mandatory for us to provide services. Failure to provide required Data may prevent us from responding to inquiries or delivering services.

Users who are unsure about which Personal Data is mandatory are encouraged to contact us.

Users are responsible for any third-party Personal Data shared through this Website and confirm they have obtained proper consent.

3. Use of Cookies and Tracking Technologies

The Skynest Realtors Website uses Cookies and similar tracking technologies to:

• Improve user experience

• Analyze website traffic

• Provide relevant marketing content

• Enhance website functionality

Users may manage or disable Cookies through their browser settings. For more details, please refer to our Cookie Policy (if available).

4. Mode and Place of Processing the Data

Methods of Processing

We implement appropriate technical and organizational security measures to prevent unauthorized access, disclosure, modification, or destruction of Personal Data.

Data processing is carried out using secure IT systems and procedures strictly related to the purposes described in this Privacy Policy.

In addition to the Owner, Personal Data may be accessible to:

• Administration staff

• Sales and marketing teams

• Legal advisors

• IT support providers

• Hosting providers

• Third-party service providers (appointed as Data Processors when necessary)

An updated list of such parties may be requested at any time.

5. Legal Basis of Processing

We may process Personal Data when one of the following applies:

• The User has given consent for specific purposes

• Processing is necessary for the performance of a contract

• Processing is necessary for pre-contractual obligations

• Processing is required to comply with legal obligations

• Processing is based on legitimate business interests

Where required under applicable data protection laws (including GDPR where applicable), consent will be obtained before processing.

6. Place of Processing

Personal Data is processed at our operating offices in the United Arab Emirates and in other locations where service providers may operate.

Depending on the User’s location, Data transfers may involve transferring Data outside the User’s country. Where applicable, appropriate safeguards are implemented to protect Personal Data during such transfers.

Users may contact us for further information about international data transfers.

7. Retention Period

Personal Data will be retained only for as long as necessary for the purposes for which it was collected.

Specifically:

• Contract-related Data is retained until contractual obligations are fulfilled.

• Data processed under legitimate interests is retained as long as necessary for those purposes.

• Data processed based on consent is retained until consent is withdrawn.

• Data required for legal compliance may be retained longer as required by law.

Once the retention period expires, Personal Data will be securely deleted or anonymized.

8. Users’ Rights

Users may exercise certain rights regarding their Personal Data, subject to applicable law.

These rights may include:

• The right to withdraw consent at any time

• The right to object to processing

• The right to access Personal Data

• The right to verify and correct inaccurate Data

• The right to restrict processing

• The right to request deletion of Personal Data

• The right to data portability

• The right to lodge a complaint with a competent authority

Users may contact us to determine which rights apply to them.

9. Right to Object to Processing

Where Personal Data is processed for legitimate interests or public interest purposes, Users may object by providing a reason related to their specific situation.

If Personal Data is processed for direct marketing purposes, Users may object at any time without providing justification.

10. How to Exercise Your Rights

Requests to exercise User rights can be directed to Skynest Realtors using the contact information provided on our Website.

Requests will be processed free of charge and addressed within a reasonable timeframe, typically within one month.

11. Additional Information About Data Collection

Legal Action

Personal Data may be used for legal purposes in court proceedings or in preparation for legal action arising from misuse of the Website or related services.

We may disclose Personal Data if required by public authorities or applicable law.

System Logs and Maintenance

For operational purposes, this Website and third-party services may collect system logs or use IP addresses and other technical data to monitor and maintain performance.

Information Not Contained in This Policy

Additional information concerning the collection or processing of Personal Data may be requested at any time using our contact details.

12. “Do Not Track” Requests

This Website does not respond to “Do Not Track” signals. Users should consult third-party service providers’ privacy policies to determine whether they honor such requests.

13. Changes to This Privacy Policy

Skynest Realtors reserves the right to update or modify this Privacy Policy at any time.

Users will be notified of significant changes via the Website or, where feasible, via email.

If changes affect processing activities based on consent, new consent will be obtained where required by law.

Users are encouraged to review this page periodically.